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Visiting The 9/11 Tribute Museum

Experience the 9/11 Memorial With Those Who Were There

The unique hallmark of the Tribute since its opening in 2006 are the Person to Person Histories. Family members, survivors, first responders, and people who live in Lower Manhattan share their stories on walking tours and in our galleries.

The 9/11 Tribute Museum offers factual information about the events of September 11 and its aftermath, but also highlights the tremendous spirit of resilience, compassion and service that arose after the attacks and offers inspiration for visitors to honor the legacy of these actions through volunteerism and acts of kindness in their own communities.

The 9/11 Tribute Museum and the National September 11th Memorial & Museum are separate non-profit institutions that both share the history of the tragic events that changed the world.  Admission to the 9/11 Tribute Museum does not include access to the National September 11th Memorial & Museum.

  • It was an unexpected somber joy. The talent and gift of [our guide] captured this moment in history in a way that made you feel you were personally present, sharing every emotional step. [He] reminded me how proud I am to be an American. Don't miss this creative presentation. You'll walk away a different person.

    Leslie Z. - United States Read Full Review
  • A beautifully organized, well thought out tribute to a day that the world won't forget. You walk throughout the [museum] with goosebumps in awe as you relive the events of September 11th....

    Tamar O. - Queens, NY Read Full Review
  • A once in a life time opportunity to meet people with a personal link to 9/11. I honestly would go to New York for the sole purpose of revisiting the Tribute [Museum]. So different to any other experience. So much respect.

    Elizabethsxo - Middlesbrough, UK Read Full Review
  • I can't express how well done this museum depicted events leading up to that dreadful day, emotions of that day and how we recovered as a nation. Volunteers were fantastic and passionate about the museum and NYC!

    Sheryl Ann Read Full Review
  • She told the story so well and with her heart and true feelings. I was very humbled this day. I had so many emotions flowing through me, sad, uplifting and anger. I will never forget the experience of going there.

    Craig Cloutier - Connecticut Read Full Review

Guided Walking Tour & Gallery Admission

Go on a guided tour of the 9/11 Memorial to experience the stories of 9/11 told by those who were there. Our guides are survivors, rescue and recovery workers, family members, civilian volunteers and Lower Manhattan residents whose healing is a testament to the perseverance of the human spirit. Learn More

Adult$35
Uniformed Service$25
Students$35
Seniors (60+)$35
Children (8-12)$35

Gallery Admission

Through video, artifacts and “Person to Person History,” discover the tremendous spirit of resilience and service that arose after the attacks, and are encouraged to honor the legacy of that spirit through volunteerism and acts of kindness in their own communities. Learn More

Adult$35
Uniformed Service$25
Students$35
Seniors (60+)$35
Children (8-12)$35

Combo Passes

Make the most of your visit with ticket packages and discount passes

Statue Of Liberty Boat Tour & Museum Admission

Learn about the spirit of resilience at the 9/11 Tribute Museum and take a boat tour to Ellis Island and Liberty Island. Learn More

Adult$30
Uniformed Service$22
Students$22
Seniors (60+)$22
Children (8-12)$12.75

One World Observatory & Museum Admission

Learn the events of 9/11 by those who were there at the 9/11 Tribute Museum, then see the resilience of New York City firsthand from the top of it all at One World Observatory. Learn More

Adult$46
Uniformed Service$40
Students$40
Seniors (60+)$40
Children (8-12)$36
New York Pass

New York Pass

Free entry to NYC’s top 80 attractions, including hop-on, hop-off sightseeing bus. Learn More

Explorer Pass

Explorer Pass

Save 50% on top New York attractions including hop-on, hop-off bus tour. Learn More

Sightseeing Pass

Sightseeing Pass

90 attractions included, instant delivery, and complimentary matching number of days on the hop-on, hop-off bus. Learn More

Groups

Custom packages & pricing available for your group

Lee Ielpi inspires Elliott Management summer interns

Group Visits

The 9/11 Tribute Museum welcomes reservations for groups of 15 or more people. We offer individualized group experiences that accommodate a wide variety of budgets and schedules.

Student & Camp Visits feature - Plan Your Visit

Student & Camp Visits

The 9/11 Tribute Museum allows students to explore the factual events of 9/11, the unprecedented rescue and recovery operations, the rebuilding of Lower Manhattan, the tremendous spirit of resilience and service that arose after the attacks, and how we can grow through volunteerism and acts of kindness in our own communities.

  • It was an unexpected somber joy. The talent and gift of [our guide] captured this moment in history in a way that made you feel you were personally present, sharing every emotional step. [He] reminded me how proud I am to be an American. Don't miss this creative presentation. You'll walk away a different person.

    Leslie Z. - United States
    Leslie Z. - United States Read Full Review
  • A beautifully organized, well thought out tribute to a day that the world won't forget. You walk throughout the [museum] with goosebumps in awe as you relive the events of September 11th....

     Tamar O. - Queens, NY
    Tamar O. - Queens, NY Read Full Review
  • A once in a life time opportunity to meet people with a personal link to 9/11. I honestly would go to New York for the sole purpose of revisiting the Tribute [Museum]. So different to any other experience. So much respect.

    Elizabethsxo - Middlesbrough, UK
    Elizabethsxo - Middlesbrough, UK Read Full Review
  • I can't express how well done this museum depicted events leading up to that dreadful day, emotions of that day and how we recovered as a nation. Volunteers were fantastic and passionate about the museum and NYC!

    Sheryl Ann
    Sheryl Ann Read Full Review
  • She told the story so well and with her heart and true feelings. I was very humbled this day. I had so many emotions flowing through me, sad, uplifting and anger. I will never forget the experience of going there.

    Craig Cloutier - Connecticut
    Craig Cloutier - Connecticut Read Full Review
  • We, as a group of eight ranging from ages 9 - 65 years old went on the walking tour. Definitely include this in your visit to the 9/11 memorial. Our guides, Joan and Pete painted such a real and vivid picture of the terrorist attack that brought NY to it’s knees and the world together as we watched the horror unfold on that unforgettable day and the weeks, months and years to follow.

    Gailliskiewicz - Millsboro, Delaware
    Gailliskiewicz - Millsboro, Delaware Read Full Review
  • Me and my daughter visited today. We enjoyed this very much. The firefighter that talked was really informative and gave us a look into what it was like to be there. We are so glad we decided to come. Thank you so much!

    Dawn J.
    Dawn J. Visitor

Frequently Asked Questions

What are the 9/11 Tribute Museum’s operating hours?

The 9/11 Tribute Museum is open every day except September 11, Thanksgiving and December 25. Our hours are Monday through Saturday from 10:00am—6:00pm, with last admission at 5:30pm, and Sunday 10:00am—5:00pm, with last admission at 4:30pm.

I don’t see tour tickets available for the day I’d like. Is there a way to get them some other way?


Tour tickets are often available at the 9/11 Tribute Museum the same day. Please inquire when you arrive as to the next available tour.

Is 9/11 Tribute Museum admission included with New York Pass, Explorer Pass, or other tour passes?

Visit our Combo Passes page for a list of official partner passes.

Does my ticket include admission to the 9/11 Memorial & Museum?

No. We are a separate entity from the National 9/11 Memorial & Museum. Our guided tours take place on the 9/11 Memorial plaza, but 9/11 Memorial Museum is not included in the price of our tours or our museum admission. You can visit 911memorial.org/visit for details on admission to the 9/11 Memorial Museum.

What time do the tours take place?

Tours are held every day at 11:00am, 12:00pm, 1:00pm, 2:00pm, and 3:00pm. During the summer season, additional tours are held on Fridays and Saturdays. We also occasionally offer evening tours at 6:00pm.

Where do the walking tours go?

9/11 Tribute Museum walking tours proceed depart from the museum and proceed north to the Firefighters’ Memorial at Greenwich and Liberty Streets, then go onto the 9/11 Memorial plaza. Please note that more than 90% of the tours are outdoors.

How long are walking tours?

Walking tours are approximately 75 minutes in length.

How do I prepare for weather conditions?

The 9/11 Tribute Museum’s walking tours are held outdoors and run, rain or shine. For inclement and severe weather, we do have an alternate indoor tour route that your guide may choose to use. In the extremely rare event that weather conditions cause the National September 11th Memorial to be closed, your tour might also be held within our galleries.

Is the Museum appropriate for children?

Parents and guardians are the best judge of what content is appropriate for their children, how their child would react, and whether the 9/11 Tribute Museum is right for their child. That said, children of all ages have come through our galleries and gone on walking tours. In our gallery focused on September 11, 2001, there are videos of the planes hitting the towers, and of the towers collapsing, but it is easy to steer your child around these, should you wish to avoid them. Please ask any of our guides and/or staff for any additional questions.

Is the Museum wheelchair accessible and ADA compliant?

Yes, the museum is wheelchair accessible and ADA compliant.

Are strollers, scooters, walkers, wheelchairs or any type of mobility device permitted?

Yes.

How much time does a visit to the Museum take?

We find that most of our visitors spend between 30-45 minutes in the Museum, but you may spend as much time as you like.

Can I take photos or videos while I’m at the 9/11 Tribute Museum?

You are welcome to take still photographs, but we ask that you do not take video in the Museum.

Need Assistance With Planning Your Visit?

Combo Passes

Make the most of your visit with ticket packages and discount passes

One World Observatory & Museum Admission

Learn the events of 9/11 by those who were there at the 9/11 Tribute Museum, then see the resilience of New York City firsthand from the top of it all at One World Observatory. Learn More

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