Visitor Guidelines

We are delighted to welcome guests to experience the 9/11 Tribute Museum! We require all guests to adhere to safety protocols issued by the Center for Disease Control and Prevention for COVID-19.  Your health and safety are our top priorities.


We have taken enhanced health and safety measures – for you, our other guests, our dedicated volunteers, and our associates. We require all guests to follow posted instructions while visiting the 9/11 Tribute Museum.  

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.  By visiting the 9/11 Tribute Museum, you voluntarily assume the risks related to exposure to COVID-19.

Let’s work together to keep each other healthy.

Please be assured that the Tribute Museum is following guidelines issued by the Centers for Disease Control (CDC), New York State, and New York City for increased health and safety procedures.

A review of our visitor guidelines and regulations below can help orient you before you arrive and ensure you get the most out of your Tribute experience. By visiting Tribute, you agree to abide by these policies. Please make sure to plan ahead for your visit.

To ensure that we are providing a safe environment for all, the Tribute Museum has the following additional protocols in place:

  • Face coverings are required for all visitors over the age of two. 
  • Maintain physical distancing. Keep at least six feet from others.
  • Wash hands and use hand sanitizer regularly during your visit.

Here’s what else you need to know about how we are keeping you and our staff safe.

The health and safety of all is our priority. We are working to reduce risk by requiring everyone in the Tribute Museum to wear a face covering and maintain physical distancing. We have also implemented staff health checks; established a more frequent cleaning routine that includes a building-wide cleaning schedule; incorporated enhanced cleaning of high-touch surfaces throughout the day; and installed hand-sanitizer stations throughout the Tribute Museum. Tribute will continue to monitor and abide by federal, state, and city guidelines.

So that the Tribute Museum can safely remain open, we require that all visitors follow the safety guidelines. Tribute reserves the right to ask visitors who do not follow these guidelines to leave the Museum’s premises.

Start typing and press Enter to search