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Visiting The 9/11 Tribute Museum
Experience the 9/11 Memorial With Those Who Were There
The unique hallmark of the Tribute since its opening in 2006 are the Person to Person Histories. Family members, survivors, first responders, and people who live in Lower Manhattan share their stories on walking tours and in our galleries.
The 9/11 Tribute Museum offers factual information about the events of September 11 and its aftermath, but also highlights the tremendous spirit of resilience, compassion and service that arose after the attacks and offers inspiration for visitors to honor the legacy of these actions through volunteerism and acts of kindness in their own communities.
The 9/11 Tribute Museum and the National September 11th Memorial & Museum are separate non-profit institutions that both share the history of the tragic events that changed the world. Admission to the 9/11 Tribute Museum does not include access to the National September 11th Memorial & Museum.
Gallery Admission
Through video, artifacts and “Person to Person History,” discover the tremendous spirit of resilience and service that arose after the attacks, and are encouraged to honor the legacy of that spirit through volunteerism and acts of kindness in their own communities. Learn More
Guided Walking Tour & Gallery Admission
Go on a guided tour of the 9/11 Memorial to experience the stories of 9/11 told by those who were there. Our guides are survivors, rescue and recovery workers, family members, civilian volunteers and Lower Manhattan residents whose healing is a testament to the perseverance of the human spirit. Learn More
Combo Passes
Make the most of your visit with ticket packages and discount passes
One World Observatory Combo
Learn the history of this great city at the 9/11 Tribute Museum, then see its resilience firsthand at the top of the tallest building in the Western Hemisphere. One World Observatory provides unique, panoramic views of New York City, its most iconic sites, and surrounding waters. Learn More
Statue Of Liberty Cruise Combo
Complete your New York City visit with a trip to one of the world’s most famous landmarks – the Statue of Liberty National Monument with round trip ferry transportation. Then learn about the historic events of 9/11 firsthand from those who were there. Learn More
Citi Bike® One Day Pass Combo
Learn about 9/11 from the those who were there by riding on a Citi Bike to the museum, then further exploring New York City from a new perspective. With unlimited 30 minute rides for 24 hours, ride to other historical Lower Manhattan attractions such as Battery Park, Federal Hall, and more. Learn More
Intrepid Museum Combo
Explore the events of 9/11 from first-hand personal stories, then visit the legendary aircraft carrier Intrepid, the space shuttle Pavilion, the submarine Growler, and other original artifacts aboard this national historic landmark. Learn More
Go New York Explorer
Save 50% on top New York attractions including hop-on, hop-off bus tour. Learn More
The New York Pass
Free entry to NYC’s top 80 attractions, including hop-on, hop-off sightseeing bus. Learn More
Sightseeing Pass
90 attractions included, instant delivery, and complimentary matching number of days on the hop-on, hop-off bus. Learn More
Groups
Custom packages & pricing available for your group
Group Visits
The 9/11 Tribute Museum welcomes reservations for groups of 15 or more people. We offer individualized group experiences that accommodate a wide variety of budgets and schedules.
Student & Camp Visits
The 9/11 Tribute Museum allows students to explore the factual events of 9/11, the unprecedented rescue and recovery operations, the rebuilding of Lower Manhattan, the tremendous spirit of resilience and service that arose after the attacks, and how we can grow through volunteerism and acts of kindness in our own communities.
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It was an unexpected somber joy. The talent and gift of [our guide] captured this moment in history in a way that made you feel you were personally present, sharing every emotional step. [He] reminded me how proud I am to be an American. Don't miss this creative presentation. You'll walk away a different person.
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A beautifully organized, well thought out tribute to a day that the world won't forget. You walk throughout the [museum] with goosebumps in awe as you relive the events of September 11th....
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A once in a life time opportunity to meet people with a personal link to 9/11. I honestly would go to New York for the sole purpose of revisiting the Tribute [Museum]. So different to any other experience. So much respect.
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I can't express how well done this museum depicted events leading up to that dreadful day, emotions of that day and how we recovered as a nation. Volunteers were fantastic and passionate about the museum and NYC!
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She told the story so well and with her heart and true feelings. I was very humbled this day. I had so many emotions flowing through me, sad, uplifting and anger. I will never forget the experience of going there.
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We, as a group of eight ranging from ages 9 - 65 years old went on the walking tour. Definitely include this in your visit to the 9/11 memorial. Our guides, Joan and Pete painted such a real and vivid picture of the terrorist attack that brought NY to it’s knees and the world together as we watched the horror unfold on that unforgettable day and the weeks, months and years to follow.
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Me and my daughter visited today. We enjoyed this very much. The firefighter that talked was really informative and gave us a look into what it was like to be there. We are so glad we decided to come. Thank you so much!
Visitor
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Their depth of knowledge and individual personal stories stemming from the events that took place on 9/11 were very touching and highly informative … the [9/11 Tribute Museum] added such a high degree of depth and context to our experience in a very intimate way.
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Everyone knows about the events of 9/11 but this museum focuses on the personal stories of those involved. A very moving experience.
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Frequently Asked Questions
The 9/11 Tribute Museum is open every day except September 11, Thanksgiving and December 25. Our hours are Tuesday through Saturday from 10:00am—5:00pm, with last admission at 4:30pm.
Tour tickets are often available at the 9/11 Tribute Museum the same day. Please inquire when you arrive as to the next available tour.
Visit our Combo Passes page for a list of official partner passes.
No. We are a separate entity from the National 9/11 Memorial & Museum. Our guided tours take place on the 9/11 Memorial plaza, but 9/11 Memorial Museum is not included in the price of our tours or our museum admission. You can visit 911memorial.org/visit for details on admission to the 9/11 Memorial Museum.
Tours are held every day at 11:00am, 12:00pm, 1:00pm, 2:00pm, and 3:00pm. During the summer season, additional tours are held on Fridays and Saturdays. We also occasionally offer evening tours at 6:00pm.
9/11 Tribute Museum walking tours proceed depart from the museum and proceed north to the Firefighters’ Memorial at Greenwich and Liberty Streets, then go onto the 9/11 Memorial plaza. Please note that more than 90% of the tours are outdoors.
Walking tours are approximately 75 minutes in length.
The 9/11 Tribute Museum’s walking tours are held outdoors and run, rain or shine. For inclement and severe weather, we do have an alternate indoor tour route that your guide may choose to use. In the extremely rare event that weather conditions cause the National September 11th Memorial to be closed, your tour might also be held within our galleries.
Parents and guardians are the best judge of what content is appropriate for their children, how their child would react, and whether the 9/11 Tribute Museum is right for their child. That said, children of all ages have come through our galleries and gone on walking tours. In our gallery focused on September 11, 2001, there are videos of the planes hitting the towers, and of the towers collapsing, but it is easy to steer your child around these, should you wish to avoid them. Please ask any of our guides and/or staff for any additional questions.
Yes, the museum is wheelchair accessible and ADA compliant.
Yes.
We find that most of our visitors spend between 30-45 minutes in the Museum, but you may spend as much time as you like.
You are welcome to take still photography and videography for personal and editorial use by means of phones, hand-held cameras and tablet devices inside the 9/11 Tribute Museum. Editorial use is defined as being non-commercial in nature, such as news reporting, criticism, and education.
Use of such photography/videography for commercial purposes is prohibited. The 9/11 Tribute Museum reserves the right to withhold and/or withdraw permission to photograph on its premises or to reproduce photographs taken on its premises.
Inquiries and proposals regarding commercial uses of photography/videography on the premises of the 9/11 Tribute Museum may be directed to info@911tributemuseum.org.