Guided Tours

Ready To Book Your Guided 9/11 Memorial Tour?

About Our Guided 9/11 Memorial Tours

experience the 9/11 memorial with those who were there

Go on a guided tour of the 9/11 Memorial to experience the stories of 9/11 told by those who were there. Our guides are survivors, rescue and recovery workers, family members, civilian volunteers and Lower Manhattan residents whose healing is a testament to the perseverance of the human spirit.

On our tours, hear the guides’ powerful stories of their experiences during and after the attacks. They share insight on the history of 9/11 and the memorial pools, the survivor tree and the rebuilding.

Tours meet at the 9/11 Tribute Museum and last approximately one hour and 15 minutes.

  • Amazing and Powerful. Andy, a former fire chief during 9/11, did our tour and I cannot say enough good things about him or this tour. I would do this tour over and over again. The fact that each tour guide is someone directly tied to the incidents that happened on 9/11 is what makes this that much more powerful.

    Jody J.
    Jody J. Read Full Review
  • Did the 9/11 tribute tour with our tour guide Chris, she was amazing. I felt we got the real experience of what happened during that time in history through first hand survivors.  The stories and experiences she shared were heartfelt and astonishing. I learned so much and it makes me even more proud to be an American. This tour is a must!

    Graciela C. - Vallejo, CA.
    Graciela C. - Vallejo, CA. Read Full Review
  • The guided tour is led by volunteers - survivors, family members, rescue workers and the like who are able to share their experience of 9/11 with you … We had Anthony and Desiree as our guides, both shared their stories and memories of that day and I guarantee there was not a dry eye in our group as we heard of their loss and heartbreak.

    Jenn N. - Calgary, Canada.
    Jenn N. - Calgary, Canada. Read Full Review
  • Me and my daughter visited today. We enjoyed this very much. The firefighter that talked was really informative and gave us a look into what it was like to be there. We are so glad we decided to come. Thank you so much!

    Dawn J.
    Dawn J. Visitor
  • Purely amazing experience! Our guide, Dalia, was perfect! She was so caring, loving and compassionate. I really have no words to explain the emotional enormity of this sacred place. Can't wait to come back.

    Dawn P.
    Dawn P. Read Full Review
  • This is a very, very emotional tour. It never ceases to amaze me, and it never ceases to make me "feel”… This was my second visit (first time was in 2014) to the 9/11 Tribute Museum… This is an amazing experience that you're not gong to find anywhere

    Sara A. - Scottsdale, Arizona
    Sara A. - Scottsdale, Arizona Read Full Review
  • She told the story so well and with her heart and true feelings. I was very humbled this day. I had so many emotions flowing through me, sad, uplifting and anger. I will never forget the experience of going there.

    Craig Cloutier - Connecticut
    Craig Cloutier - Connecticut Read Full Review
  • A very humbling and moving experience. Booked tickets on line due to previous TA positive reviews. Not disappointed, tour conducted by a lady who lost her brother on that fateful day. She was accompanied by a serving NYPD officer who was a 1st responder on that day....

    Vada - Terrigal, Australia
    Vada - Terrigal, Australia Read Full Review
  • It was an unexpected somber joy. The talent and gift of [our guide] captured this moment in history in a way that made you feel you were personally present, sharing every emotional step. [He] reminded me how proud I am to be an American. Don't miss this creative presentation. You'll walk away a different person.

    Leslie Z. - United States
    Leslie Z. - United States Read Full Review

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