One World Observatory

One World Observatory complimentary ticket program

Visiting One World Observatory

See Forever™ at One World Observatory at One World Trade Center.

Positioned on top of the tallest building in the Western Hemisphere, on levels 100, 101, and 102 of the One World Trade Center building, One World Observatory, will provide unique, panoramic views of New York City, its most iconic sites, and surrounding waters. Three floors of innovation and inspiration will complement the seemingly endless views, evoking feelings of the city’s signature pride, hope and determination.

One World Observatory is generously offering complimentary tickets to the Observatory for immediate family members who lost a loved one on 9/11 and first responders and recovery workers who responded from September 11, 2001 through May 28, 2002 to one of the sites of the attacks. Complimentary tickets are administered by the 9/11 Tribute Center, a project of the September 11th Families’ Association. Each family member may register for up to four tickets and each rescue and recovery worker may register for up to two tickets. Immediate family members include parents, spouses, domestic partners, siblings and children. One week advance registration is required for complimentary tickets which are only available at the 9/11 Tribute Center. Complimentary tickets are not available at One World Observatory box office.

To reserve complimentary tickets for One World Observatory as a family member or a 9/11 first responder or recovery worker, please complete the following contact registration to submit choices for preferred date and time. Registration must be complete in order for tickets to be issued.

Directions from the 9/11 Tribute Center will be provided to One World Observatory. From the 9/11 Tribute Center; One World Observatory is a short walk across the 9/11 Memorial Plaza. The Observatory is located at One World Trade Center, 285 Fulton Street, New York, NY 10007. Public transportation is highly recommended due to the limited parking in the area. Visit for a complete list of transportation options.

  • A very humbling and moving experience. Booked tickets on line due to previous TA positive reviews. Not disappointed, tour conducted by a lady who lost her brother on that fateful day. She was accompanied by a serving NYPD officer who was a 1st responder on that day....

    Vada - Terrigal, Australia
    Vada - Terrigal, Australia Read Full Review
  • A beautifully organized, well thought out tribute to a day that the world won't forget. You walk throughout the center with goosebumps in awe as you relive the events of September 11th....

     Tamar O. - Queens, NY
    Tamar O. - Queens, NY Read Full Review
  • I haven't been this moved by a site I've visited while traveling since my visit to Choeung Ek in Phnom Penh in 2009. This was a difficult tour and brought back my memories of September 11 and the fear and sadness that followed...

    Laura R. - Toronto, Canada
    Laura R. - Toronto, Canada Read Full Review
  • While this may bot be the actual 9/11 museum, you definitely pay your respects and are able to connect with the day the US/Twin Towers were attacked and collapsed...

    Ivette2980 - Miami, Florida
    Ivette2980 - Miami, Florida Read Full Review

Need Assistance With Booking Your Guided Tour?

Contact Us

Start typing and press Enter to search